1. Introduction
Diamond Auto Movers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By using our website or services, you consent to the practices described herein.
2. Information We Collect
- Personal Information: When you voluntarily provide it through our website (for example, via contact or booking forms), we may collect your name, email address, phone number, mailing address, and any other information you choose to submit.
- SMS Consent Data: If you opt in to receive SMS communications, we collect your phone number along with any additional information you provide during that process.
- Usage and Technical Data: We may automatically collect information such as your IP address, browser type, device information, and usage data (e.g., pages visited, links clicked) through cookies and other tracking technologies.
3. How We Use Your Information
We use your information for purposes including but not limited to:
- Providing and managing our auto transport services
- Processing bookings and transactions
- Communicating with you about appointments, service updates, billing, and promotional offers (including via SMS if you have opted in)
- Improving our website and services
- Complying with legal obligations
4. Sharing of Your Information
- SMS Consent Data: SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.
- Other Personal Information: We may share your information with trusted third-party service providers who assist us in operating our business (such as payment processors or IT support) provided they adhere to strict confidentiality and data protection standards. We will also disclose your information if required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights and Choices
- Access and Correction: You have the right to review and update your personal information.
- Opting Out: If you no longer wish to receive communications (including SMS messages), you may opt out by following the instructions in our messages or by contacting us directly.
- Cookies: You can adjust your browser settings to manage cookies; however, disabling cookies may affect your ability to use certain features of our website.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site usage, and support our marketing efforts.
8. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after such changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info@diamondautomovers.com or (908) 293-6467